The terms governing the use of this website and the client portal. These do not replace the formal custody agreement signed by clients on opening an account, which takes precedence.
By accessing this website ("the Site") or signing in to the client portal ("the Portal"), you agree to these terms ("the Terms"). If you do not accept the Terms, please do not use the Site or the Portal. Continued use following changes constitutes acceptance of the revised Terms.
The Site is intended for adult, legally competent users in jurisdictions where the services described are lawful. Access from sanctioned jurisdictions is prohibited. The Portal is restricted to Clients who have completed the firm's identity verification and AML procedures.
Account credentials issued by Aurelian are personal to the named Client. Clients must:
Aurelian reserves the right to disable access to the Portal where it has reasonable grounds to believe that credentials have been compromised, pending verification with the Client by other means.
You agree not to:
We make reasonable efforts to ensure that information published on the Site and in the Portal is accurate and current. However, the Site is provided as is, and Aurelian gives no warranty that it will be uninterrupted or error free. The figures shown in the Portal are reconciled monthly. For the avoidance of doubt, the formal monthly statement is the authoritative record of holdings.
All Content is the property of Aurelian Reserve Ltd or its licensors, and is protected by copyright, trade mark, and database rights. The "Aurelian Reserve" name, the firm's monogram, and the layout of the Site are protected marks. No licence is granted by your use of the Site beyond a personal, non transferable, revocable right to view Content for the intended purpose.
To the fullest extent permitted by law, Aurelian shall not be liable for any indirect, incidental, special, or consequential losses arising out of your use of the Site or the Portal, including loss of profit, loss of data, or business interruption. Nothing in these Terms excludes or limits Aurelian's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.
Aurelian's liability in respect of physical custody is governed exclusively by the Custody Agreement and the firm's insurance arrangements. The Custody Agreement supersedes these Terms in respect of all matters relating to the holding, valuation, and dispatch of physical assets.
Aurelian may suspend or terminate access to the Site or the Portal at any time, with or without notice, where it considers such action reasonable to protect the firm, its Clients, or its systems. Suspension of Portal access does not affect the underlying Custody Agreement, which continues in force.
These Terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, save that Aurelian may bring proceedings in any jurisdiction in which a Client is resident.
Questions about these Terms should be directed to legal@aurelianreserve.co.uk, or by post to the Legal Counsel, Aurelian Reserve Ltd, 14 Throgmorton Avenue, London EC2N 2DL, United Kingdom.