We believe a client should never have to ask what they hold or where it is. Our reporting is structured to anticipate that question, not respond to it.
On the first business day of each month, the client receives a statement of holdings reconciled against the previous month's. The statement records every bar by serial, refinery, weight, and assay, alongside any movements during the period. Storage charges and adjustments are itemised and dated to the day.
Bureau Veritas conducts a full physical audit of the vault each quarter. The audit reconciles the inventory against our ledger and the aggregate of all client statements. The audit certificate is countersigned by an Aurelian officer and a Bureau Veritas inspector. A copy is available to any client on request.
Clients may ask for a chain of custody report on any individual bar in their account. The report traces that bar from its refinery of origin through its arrival into our custody, including all movements, audits, and assay confirmations along the way. Reports are prepared by hand and typically delivered inside five business days.
Our Lloyd's of London marine and specie cover renews each year. Every client receives a current certificate naming them as loss payee for the value of their holdings, valid for the policy year.
Every bar by serial number, refinery mark, gross weight, fine weight, assay percentage, and the date of intake into our custody.
All deposits, withdrawals, transfers, and reallocations during the statement period, each with a timestamp and signing officer.
The monthly storage charge against the account, the agreed rate, and any adjustments. Settled and outstanding balances are shown separately.
Confirmation that the physical inventory has been reconciled against the ledger for the period, signed by the senior vault officer on duty.
Clients access their current and historical statements through the private portal. Documents are provided in PDF and may be downloaded for personal records or onward use with a tax adviser or legal counsel. Hard copies are available at the client's request and delivered by registered courier.